After you've completed your online purchase, you'll instantly receive an email* from us with a link to our Script and Instructions form. Please fill out the form with any instructions for us. Send us your recordings via YouSendit.com or Dropbox.com (use firstname.lastname@example.org for the recipient email address). If your recording is less than 10 MB, simply email it to us. When we've completed your audio, we'll post it on a special download web page for you to hear and download it.
* If you don't receive an email from us immediately, check your spam folder. That might be where it ended up.
Our audio editing and enhancing service helps you eliminate or reduce audio problems. Send us your recordings (voice, interviews, etc.), and we'll edit the flubs, eliminate or reduce noise, equalize the audio by boosting or cutting bass or treble frequencies, adjust volume levels, and we'll send it back to you as a better presentation.
Here's what you get:
Editing: Choose this service if you want us to edit out verbal flubs (uhs and ums), coughs, thumps, and other noise from a recording that is intended for a presentation. We'll also EQ the recording (boosting or cutting bass or treble frequencies), and we adjust the volume level of the recording.
Brief music intro and outro: If you'd like for us to, we'll add a brief music intro and outro (up to 30 seconds in length). The intro and outro (along with audio editing) turn your recording into a ready-to-go presentation (a podcast, for example). If you'd like a fully-produced intro and outro using our voice talent and music, see our podcast imaging section.
Fast Turnaround: The audio is delivered to you over the Internet within 48 hours as a MP3 file.
Our guarantee to you: We'll do our best to address your concern if you have a question regarding the audio after we've edited and/or enhanced it the first time. However, because of the amount of time it takes editing and enhancing audio, we do not offer a refund on audio editing and/or enhancing. Let us know within 2 days of listening to your audio if we need to correct anything on your audio. If we can improve your audio further, we will. For example, if we missed something that needed to be edited out (like a word or a phrase), we will edit it out and send you the revised audio. If we've done all we can already, we'll send you an email explaining why we can't fix a problem. For example, if a loud noise occurs at the exact time a word is said, making it impossible to decipher (even after running it through special EQ filters), we'll let you know that we've done all we can to improve the audio.
Choose the time that is nearest to the length of your audio. Please note that 10 minutes is our minimum charge. So if your recording is 2 minutes in length, please choose 10 minutes.
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