Thank you for visiting Audiobag.com. If you have a question about our services, we hope we have the answer for you below. If not, call or email us.
Let us know within 30 days after you've received the first completed presentation if we need to revise anything. For example, we'll revise your audio if we mispronounced something, used a sound effect or music track that we chose but you don't like, or missed the mark on the voice delivery (you wanted upbeat and we gave you conversational instead). We'll do up to 3 revisions within the first 30 days. Our revision policy does not include script or instruction changes after we've produced it (we'll provide you a quote for any script and/or instruction changes). Script changes include changing the wording of your original script that you sent to us.
Our revision policy on audio and/or video editing and enhancing:
Let us know within 30 days after your purchase if we need to revise anything. We'll do up to 3 revisions within the first 30 days of your purchase. If we've missed taking out a section as per your instructions, that's something that can be repaired. However, if there's a loud noise (for example, a thump that covers up what is being said), removing it will probably take out the words, too. So we may not be able to make it sound any better than the work we've already done on it. Nevertheless, we'll re-examine it to see if we can improve it. Our revision policy does not include instruction changes after we've edited and/or enhanced your recording or video (we'll provide you a quote for any instruction changes). Instruction changes include any changes from your original instructions. For example, if you told us to delete a certain section, but you change your mind after hearing or viewing the presentation and you decide to include the deleted section after all, we consider that an instruction change.