As much as we'd like to have your business, we don't produce or edit just any script. Audiobag will not record or edit the following types of scripts:

1. Scripts that violate, or are likely to violate, laws and regulations.
2. Scripts that are contrary to social norms or public order and morals, that infringe on the rights of others or that cause a nuisance to others.
3. Scripts containing political commentary. There's enough division already. We won't contribute to it.

After you've completed your online purchase, your browser will be redirected to our Script and Instructions form. Complete the form, click the submit button, and we'll take it from there. When your audio us ready, we'll post it on a special download web page for you to hear or see and download, and we'll send you an email informing you it's ready.

If you closed your browser after making your purchase and missed the provided link that takes you to our Script and Instructions form, don't worry. Simply email us at info@audiobag.com or call us at 1-800-377-7349 and we'll send you the link.

No, there's no need to provide a detailed listing of all the issues. We'll go through the entire recording (or the sections in which you tell us you want edited and/or enhanced) and find the problems. If there are particular sections that you don't want in the final presentation, let us know so we can edit them out.

We charge more for producing a voice and music presentation because it takes us extra time to mix the audio. So, you'll need to purchase voice and music even if you provide your own music.

You have 7 days after we've sent you our first email letting you know that your audio or video is ready to let us know if we made a mistake or need to address something that concerns you. We'll do unlimited revisions on mistakes we make and up to 3 revisions on quality concerns (excludes instruction or script changes). Because of the amount of time we put into the project, we don't offer a refund.

PLEASE NOTE THAT WE DON'T ACCEPT SECRETLY RECORDED MATERIAL. If you order our audio or video editing and enhancing for a private conversation where at least one party in the recording is unaware they are being recorded, we'll refuse the work and refund you the purchase price minus a $30 refund processing fee.